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FAQ

Hello and welcome! Please check out our FAQs below. If you have question that's not answered here, please feel free to write us.

How fast will my order delivered ?
Please allow us 4-5 working days for your order to be created and shipped. We'll try to make it sooner than that. However, the duration of the delivery can take up to 8-10 working days depending on your location. If you need an item sent quickly to make a deadline,please let us know and we'll try our best to work something out.
ART TANTRA is not responsible for service transit time. Sometimes delivery  time is  beyond our control including unexpected travel delays from our courier partners and transporters due to act of nature  or strikes etc.
Do you ship internationally?
Yes!Please note that if you choose standard first class international shipping, we cannot promise your package will arrive by a certain date. Sometimes packages are held up in Customs for seemingly no reason, and transit times vary wildly. We are also not responsible for any additional customs tariffs or charges that your country imposes on your package, nor can we predict what they might be.
What's your return policy?
We are  confident that you will absolutely love our product. However, if for some reason you want to return an item, we will be happy to do so within 7 days of original purchase. The item should be in original condition. Products that have been used are non-refundable. The shipping cost is non-refundable in cases of returns.  All return shipping and postage costs are the customer’s responsibility. If product is damaged in courier ,please send it back to us and we will happily replace it for you.
Do you accept wholesale orders ?
We accept wholesale orders. If you are interested in bulk or wholesale orders, please contact us directly for discounted rates. 
Do you accept custom order?
Yes. We accept custom order if requirement is wholesale. Please write to us for custom requirement. Decision on wholesale order will be taken looking at your requirement.